Dear Patient,
As you may have heard in the news, there has been a recall of an Alcon eye drop used for dry eye. There was a vial found which was contaminated with a fungus, so the company is recalling the entire lot. There have been no adverse events reported to date – meaning no one has reported any infections or other side effects from using the drops.
If you or a family member is using Systane eye drops in single-use vials, you need to ensure they are not part of the affected lot:
- Systane Lubricant Eye Drops Ultra PF, Single Vials On-the-Go, 25 count (Lot 10101)
Consumers are being advised as follows:
- Consumers that have the recalled Systane Lubricant Eye Drops Ultra PF, Single Vials On-the-Go, 25 count (Lot 10101) which is being recalled should stop using them immediately and return to the place of purchase for a replacement or refund. Consumers with questions regarding this recall can contact Alcon Laboratories at 1-800-241-5999 between 7:30am and 6:00pm (Central), Monday to Friday. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to using this drug product.
The link with more details, including photos of the boxes and where to find the lot number, is:
https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/alcon-laboratories-issues-voluntary-nationwide-recall-one-1-lot-systane-lubricant-eye-drops-ultra-pf
If you have used eye drops from the affected lot and are having any signs of an eye infection or any other issues, please call (212) 938-4001 for an urgent care visit at our facility.
